Empowering spaces: people and processes take the lead at Billard Leece

Client
Billard Leece Partnership
Timing
July 2021 - November 2022
Space
Scope

Org. Workplace Strategy Development

Development and Implementation of a Workplace Pilot

Background

Billard Leece Partnership (BLP) are an Australian wide Architectural practice who specialise in the health & education sectors.Following the covid lockdowns when staff were provided with the technology to ‘design from home’, BLP prioritised the development of a strategic focus on how the organisation should operate in the post-covid medium-to-long-term to maintain and nurture BLP’s culture while ensuring it’s strategic and business goals were met.

BLP's challenge was to define a way of working including the tools, processes and leadership that would support the "future BLP".

Our role

TGB were engaged to develop an organisational workplace strategy, which included:

  • Deep Dive into the organisation and a diagnosis of existing challenges
  • Interview clients and staff to understand the current state
  • Gap analysis of existing state compared to the strategy and aspirational state
  • Develop a strategy to support "Future BLP"

The organisational strategy then resulted in the creation and implementation of a workplace pilot to trial and test the strategic concepts in both the Melbourne & Sydney studios, which included:

  • Assessment of behaviours, space and information flow
  • Change and Comms to support the pilot
  • Development of processes to test and trial
  • Data collection and analysis
  • Stakeholder Engagement at C Suite level and across the organisation

The solutions

  1. An organisational workplace strategy that defined and considered an Ecosystem in which BLP’s people worked
  2. The development of a Workplace Activity framework that was the basis for how people at BLP work, meet and communicate (the flow of information)
  3. A workplace pilot to test the Workplace Activity Framework
  4. Implement and testing the Workplace Activity framework
    • Implement and testing the Workplace Activity framework
    • Identifying the Value of incidental interactions at BLP
    • Identifying the optimal ways of working atBLP
    • Understanding how physical and virtual environments support or hinder an optimal way of working
    • Identifying the role of a leader in the "new way of working"

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